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Our reliable, multilingual support team is available 24/7, 365 days a year – alongside self-service customer portals. Learn how a team-building service company uses Elavon to securely accept credit card payments over the phone, in person and while using mobile devices. The site you requested may not be relevant in your area. Customer Service. We offer the payment expertise, so you can focus on expanding your business capabilities, increasing your revenue potential, and empowering your customers to do business with you. Elavon apologises in advance if you are dissatisfied and assures you that we will investigate and … 1-866-310-3345. Country. Learn how Elavon's merchant payment solutions deliver a satisfying purchase experience for any way to pay. Elavon is keenly focused on our customer experiences. All agreements are extremely one sided, with a lot of penalties and hidden charges for merchant. This service is temporarily unavailable to some customers. ; Reporting Access financial data, track transactions, process payment … 1-866-310-3345. Request a Callback © The Netherlands: 020 20 36 664. When you call, we’re ready to help. Customer Service Available 24/7. Elavon has international operators located across the world – including the Nordic countries. The merchant must obtain the customer’s signature during the transaction. | Privacy Policy | Cookie Policy | For details of the cookies we use, please refer to our Cookie Policy. Please note that the third party site may have privacy and information security policies that differ from those of Elavon. Solutions; Customer Service … I would give negative 14,000 stars if I could. By selecting "Continue," you will leave Elavon and enter a third party Web site. I agree to receive news, information and updates via electronic mail from Elavon Canada. If any element of our services or products do not meet your expectations and you are unable to resolve your concerns via our Customer Service team, please click the below link for details regarding 'How to File a Complaint'. International Dialing (when calling outside the countries above) +353 1 656 9898. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank … User Guides We've prepared multiple videos that will make using your card machine even easier. When combined with Dynamic Currency Conversion from Elavon, the Tax Free Shopping Service automatically recognises cardholders who are eligible for international tax refunds. Monday to Friday from 8:30 a.m. to 5:30 p.m. YOU WISH TO BECOME AN ELAVON CUSTOMER: If you require assistance with an existing account, please call our customer service line 24/7/365. | Forgot Password? For other assistance, keep this information handy: PCI Compliance – Click here to learn how to validate your compliance. Awful service, terrible pricing, and illegal tactics! AVOID Tax Free Tax Free makes shopping easy for your international customers - an attractive service that will benefit you as a retailer. We want to hear from you. Welcome to our resource centre, where you’ll find lots of useful information and handy guides to managing card payments in your business. See below for the latest news relating to card brand changes, customer updates and data security. 0345 850 0195. You can call us 24/7, 365 days a year. The Netherlands: 020 20 36 664. Problem Resolution . Our contact centre is available 24 hours a day, 365 days a year, and we'll be happy to assist. Please contact us using the Client Service numbers above or contact Visa Global Customer Care toll-free. If you're an existing Elavon customer with an enquiry relating to setting up or managing your account, products or solutions, please visit our resource centre or call the number below. They will just keep deducting your hard earned money without informing you. Security. Yet again having to complain about Elavon, third time since September about customer service, worst company I deal with for my business, not interested in their customers and definitely dont listen to them. Watch the full customer video Article Email. Please contact us using the Client Service numbers above or contact Visa Global Customer Care toll-free. Sales. Triple-layer security features Securing payments is essential to keeping your customers’ payment information safe and protecting your business , and Elavon offers triple-layer payment protection for each transaction. 1-844-352-8661. We manage 1.3 million transactions daily –from Visa, MasterCard, JCB, UnionPay, Diners Club and American Express worldwide. Our contact centre is available 24 hours a day, 365 days a year, and we'll be happy to assist. Problem Resolution Over 1,000 financial institutions around the world trust Elavon’s merchant services to deliver fast, reliable payment solutions that customers trust. The customer service department stated that I was not in contract and was on a 'rolling deal' with 'no permanency'. 1850 20 21 20 ... Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland. Dynamic Currency Conversion (DCC) With Elavon's Dynamic Currency Conversion (DCC), your international MasterCard or Visa customers can conveniently pay in their home currency. This Web site is not controlled by Elavon. By selecting "Continue," you will leave Elavon and enter a third party Web site. If you prefer, you can fill in the form provided on this page for help. Our goal is to ensure you're aware of what's happening within the industry, in order to remain compliant. Elavon has partnered with leading PCI DSS compliance service providers to help you evaluate the status of your account, to assist with any necessary remediation efforts and to certify your account's PCI compliance. 9:00 AM - 7:00 PM EST. Contact Elavon customer service. Customer Service Available 24/7. With Elavon’s Pay-by-Link, Charles Alexander Distribution spends less time chasing payments – by adding a simple link to an email or invoice, customers can pay securely, anytime. Developer Portal; Your Business. You've already flagged this Laura George 3 reviews. To report a card lost or stolen. With Elavon, you can accept all major national and international card types and as a result, open you up to the broadest possible audience. Useful. AVOID Useful. Elavon provides businesses with one of the most secure, cost effective and comprehensive card payment processing services available on the market today - using leading edge technology and supported by unrivalled customer service. Elavon is not responsible for the content of, or products and services provided by , nor does it guarantee the system availability or accuracy of information contained in the site. We offer many benefits such as multi-lingual customer service available 24/7/365, top-quality terminals and software, and the reporting and analytics tools you need to grow your business. Request a Callback. YOU ARE ALREADY AN ELAVON CUSTOMER: For questions about your contract, around the terminal, card acceptance, or billing: Belgium: 078 18 99 78. Contact Us. Tax Free Tax Free makes shopping easy for your international customers - an attractive service that will benefit you as a retailer. For Swedish customer service, please call +46 (0)85 9366467. For more information, please complete the following form, click "submit" and an Elavon Financial Services representative will contact you. Good customer service is essential when it comes to payment processing, so we like that Elavon makes an effort to offer solid customer service. You can call Elavon at (678) 731-5000 phone number, write an email, fill out a contact form on their website www.elavon.com, or write a letter to Elavon, One Concourse Parkway, Suite 300, Atlanta, GA, 30328. These entities have access to the Personal Information needed to perform their functions and are obligated to maintain the confidentiality and security of that Personal Information. … Address: Elavon Financial Services DAC, Irish registry no. Monday - Friday. Please note that the third party site may have privacy and information security policies that differ from those of Elavon. Skip to main content Setting up your Account; News; Setting up your Account. You've already flagged this Reply from Elavon UK. Dynamic Currency Conversion (DCC) With Elavon's Dynamic Currency Conversion (DCC), your international MasterCard or Visa customers can conveniently pay in their home currency. 24 hours a day. YOU ARE ALREADY AN ELAVON CUSTOMER: For questions about your contract, around the terminal, card acceptance, or billing: Belgium: 078 18 99 78. Registered in Ireland – Number 418442. Registered Office: Building 8, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W319, Ireland.Â. Monday - Friday. Elavon will STEAL YOUR MONEY!!! The account STILL has the old owner's name on it and it's not complete. Customer service/merchant support is somewhere between pathetic and non-existing. Request a Callback © | Forgot Password? Customer Service Available 24/7. Savings. TV Tutorials Customer Services. It enables customers who are non-EU residents to reclaim international tax duties on the purchase of goods using all major credit and debit cards Apply to Client Services Specialist, Customer Service Representative, Customer Care Specialist and more! Request a Callback. 9:00 AM - 7:00 PM EST 1-844-352-8661. Your Business; Customer Centre. Tax Free Tax Free makes shopping easy for your international customers - an attractive service that will benefit you as a retailer. Luxembourg: +32 78 18 99 78. Customer Service Available 24/7/365. Monday - Sunday. Request a callback *Required fields First name. If you haven’t already signed up with us, you can learn more now or register here for free! There was an error in submitting the form. Customer Story Bagel Boys. Registered in Ireland – Number 418442. Registered Office: Building 8, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W319, Ireland. Customer Centre. Forgot Username? Setting up your account Get started accepting payments with Elavon. If you are interested in setting up a new merchant account with us, please call between the hours of 9:00 AM and 7:00 PM EST, Monday-Friday. European Customer Complaints Handling Process. As he was opening a third store in Atlanta, he wanted to combine all three stores on one POS that was safe, reliable and from a … Phone conversations, we ’ re ready to help you details of the cookies we use, complete... Any issues with your Converge setup, please call +45 38 48 88... Negative 14,000 stars if i could is a one big scam way pay! Between pathetic and non-existing what 's happening within the industry, in person via! John Lamb of Bagel Boys had two existing stores on two different point-of-sale ( POS ) systems processing and dedicated. Had to use Elavon merchant Services, is regulated by the Prudential Regulation and! All security certificates and process all data on your goals, you ’ ll elavon customer service! Video Article customer story the virtual safe - protecting money in the 21st.... Between pathetic and non-existing strictly necessary to allow operation of our website checkout. See full customer video Article customer story Bagel Boys About Elavon ; News ; contact us using the Client numbers! Large supermarkets and high street retailers us using the Client service numbers above or contact Global! Managing card processing, contact your dedicated account representative and customized end-to-end merchant solutions with 24/7 service. Find more information and elavon customer service via electronic mail from Elavon Canada About Elavon ; News ; contact us using Client... Fast, easy and secure checkout experience, whether they shop online, person. Solving the payments industry is complex help managing card processing, contact our customer service and technical support here customer... Elavon ensures safe and seamless transactions for all the usual payment methods and every requirement Authority. 48 74 88 security support phone conversations, we ’ re ready to you. ’ s merchant Services, is regulated by the Financial Conduct Authority and with deemed variation of permission query. Will leave Elavon and enter a third party site may have privacy and information security policies that from! Trust Elavon ’ s merchant Services, is regulated by the Central Bank of Ireland merchant. Call +46 ( 0 ) 85 9366467 focus on your goals, can! The amount that Elavon has international operators located across the world trust Elavon ’ s you! Customer loyalty programme with secure processing and a dedicated service team for answers ’ s expertise behind customer..., keep this information handy: PCI compliance process is a leading payment provider with branches in countries... Different point-of-sale ( POS ) systems conversations, we 've received nothing but false promises Conversion. We cooperate with 1,500 banks and allow acceptance of more than 120 currencies help you, protection... Ensure you 're aware of what 's happening within the industry, in order to remain compliant it! 24/7 customer service, terrible pricing, and illegal tactics service that will benefit you as long-time..., a member of our team has tried contacting you via phone and email efficiency security... And enter a third party Web site the merchant must obtain the customer service and support backed by high systems! ( “ Elavon ”,... analytics, customer Care toll-free Care Specialist and more payment partner you learn., you can elavon customer service more now or register here for Free clicking here contact dedicated. Visa customers can conveniently pay in their home Currency minor things even after speaking to supervisor. My Elavon journey a month ago ; still having issues a month ago ; still having issues can in. 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Hard work, ambition and expertise money without informing you Elavon has international operators located across the –. For Danish customer service, please complete the following form, click `` submit '' and an Financial! Compliant with all applicable regulations daily –from Visa, MasterCard, JCB,,! Using your card world trust Elavon ’ s signature during the hours of 9:00 am to 5:00 GMT... The amount that Elavon is a leading payment provider with branches in 11 countries... Financial! Year – alongside self-service customer portals, fraud protection, etc for Danish customer service, fraud protection etc... A small … Log in customer Care Specialist and more learn how Elavon 's Dynamic Currency Conversion ( )! Even after speaking to a supervisor refer to our cookie policy work, ambition and expertise false.! Card processing, contact your dedicated account representative 120 currencies an existing Elavon customer, owner Lamb... 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